Our work
Improving regulated mailings
We help businesses navigate the complexities of regulated mailings, supporting organisations in sending compliant, and impactful communications.
Combining advanced data handling, secure processes, and regulatory expertise, we ensure every campaign meets legal requirements, while maintaining the highest standards of reliability and accuracy.
How we deliver compliant communications in the housing sector
We’re trusted by numerous housing associations throughout the UK including 8 of the G15 group. Our active involvement with the sector introduced principles of information and content design to embed clear structures, plain language, layering, and accessibility of information.
This approach lends itself to statutory information such as rent and service charge communications that are typically complicated, alongside other highly personalised documents sent to residents (see below) where principles of clarity, trust and transparency are much needed.
With deep knowledge of the sector, we take a proactive approach to content requirements and our sophisticated approach to document composition means we can adapt to tight deadlines ensuring communications are accurate.
Innovation with deep sector experience
As UK housing associations and local authorities face growing demands for cost-effective communication and digital agility against a backdrop of increased regulation and calls for transparency, we’re well positioned to tackle these evolving needs and deliver strategic outcomes that combine innovation with deep sector experience.
Integrity Print Ltd. is in first position for both Digital Transformation and also Print Mailing and Digital Communications on the Procurement for Housing business solutions and supply management framework. It follows a rigorous assessment process through the PfH framework, on both quality and price to determine the ranking position being the most economically advantageous based on the awarding criteria.
Integrity Print Ltd. encompasses:
TriPartum: providing innovative solutions for highly personalised data-driven communications
Integrity Connect: providing integrated production services for print, mailing and digital delivery
Both are trading divisions within the communications practice of Integrity Communications Group.
Well known for our expertise
Rent and service charge mailings as either booklets or A4 documents
Statements
Arrears letters
Direct debit letters
Section 20 Notice mailings
Survey mailings for Tenant Satisfaction Measures
Mailings for Stock Condition Surveys
Gas and Electrical Safety certificates
Newsletters
Repairs
Appointment letters
Merger mailings
Complaint and anti-social behaviour letters
Hybrid Mail
Over seventy housing associations use Clarity Connect Hybrid Mail service to deliver their daily correspondence and time critical mailings, as we are:
Efficient
Cost-effective
Reliable
Secure - Cyber Essentials Plus accredited
Our work
Transforming customer billing
Our collaboration with a global telecommunications provider resulted in a complete transformation of the billing process, aligning it with brand values, improving customer satisfaction, and reducing operational costs.
Our work
Simplifying renewal communications
Working with a leading global business services, data insight and analytics group, documents related to some of their services needed to reflect changing requirements.