What an exciting year 2017 was for both TriPartum and our clients. Below are just some of the highlights that have set us up for another great year in 2018.
Throughout 2017 we worked closely with our housing association clients to further improve their tenant and stakeholder documents and help them meet their digital transition and Value for Money (VfM) objectives.
We were delighted to be selected as a commercial partner of Community Housing Cymru. At their Big Conference we had the opportunity to connect with their housing associations members from across Wales. Watch out for further exciting developments in 2018!
Other events we attended include the NHF Annual Conference in Birmingham, where we met many professionals from housing associations across the country, find out more. We also attended the NHF Service Charge and Leaseholder conference in London.
TriPartum attends NHF leaseholder service charges conference.
One of our key successes in this sector was the work done at One Housing, which is outlined in our client story and video testimonial. Further success was also achieved with Peabody Group, again reflected in our latest client story..
But our client successes were not just restricted to social housing. Working with one of our key clients in the financial industry, we redesigned the content of their customer statements for 2018. This is a major project to enable them to meet their regulatory obligations with information, as well as review other content and information relevant to their customers.
In 2017 we were proud to deliver for our clients:
c546,615 mail packs
c1,268 support hours
Our solutions gained further industry recognition in 2017. We were shortlisted in three categories for the Solutions Awards 2017 – and won the ‘Solutions for Direct Mail’ category.
Technology-wise, we introduced our new CCM managed service platform, Synthesis, which provides new functionality for customers to enhance their customer communications across all channels.
We invested more in marketing and new business development in 2017. We refreshed the TriPartum brand and launched a new website featuring a wealth of client stories, eBooks, blogs and videos featuring our clients and our team. www.tripartum.com.
To help create more awareness of our company and our solutions, we were featured in leading industry media:
Housing Technology features TriPartum article
One Housing featured in 24housing
Housing Technology November featured TriPartum article
24housing December features TriPartum digital transformation article
Finally, David Pickett joined the TriPartum team as Business Development Executive. David has been successful in building solid relationships in a number of key market sectors, leading to projects which we believe will provide a solid foundation for success in 2018.