A to Z of CCM guide
At TriPartum, we live and breathe customer communications management (CCM) every day. However, we recognize that organisations may not fully understand the benefits of CCM.
There are a lot of buzz words and phrases around CCM that not everyone is familiar with. So, we’ve put together an ‘A to Z of CCM’ guide with some of the terminology used.
Whether it’s ‘compliance’, or ‘multichannel’, or ‘retention’, you can find out more in our easy-to-use guide.