Jersey Telecom (rebranded JT in 2011) has over 120 years’ experience in telecommunications and is a full-service global consumer and business enterprise provider. The company recognised that the complex bills it was outputting were no longer ‘fit for purpose’ and did not convey the changing nature of its services.
TriPartum developed a Customer-centric design structure for bills, optimised for different end users – consumers, SMEs, corporate and wholesale – taking advantage of the benefits of full colour digital printing.
TriPartum worked closely with the suppliers of JT’s billing platform so that data could be provided to drive the new bill format and support multi-channel delivery. Alongside this, TriPartum provided assistance with the transition to a new print service provider to reduce production costs.